Privacy Policy

1. Introduction
EMS Egypt (“EMS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information submitted through our website.
This Privacy Policy explains how we collect, use, store, and protect information submitted through our contact forms, quotation requests, and website interactions related to our power generation and electrical solutions services in Egypt.
By using this website, users consent to the collection and processing of limited technical and personal data in accordance with applicable Egyptian data protection regulations.

2. Information We Collect
EMS Egypt may collect the following information through website forms and inquiries:

• Full name

• Company name

• Email address

• Phone number

• Project details

• Service or quotation requests

We only collect information voluntarily submitted by users through our online forms or direct communications.

3. How We Use Your Information
EMS Egypt uses submitted information to:

• Respond to inquiries and quotation requests

• Provide technical and commercial support

• Prepare proposals and project solutions

• Contact customers regarding requested services

• Improve customer experience and communication
   

4. Google Ads, Cookies & Website Analytics
EMS Egypt may use Google Ads and related analytics tools to measure website traffic, advertising performance, and visitor interactions.
These services may collect limited technical information such as:

• IP address

• Browser type

• Device information

• Website activity

This information is used only for website analytics, advertising optimization, and improving user experience.
Our website may use cookies for analytics, advertising performance, and website functionality purposes. Users may disable cookies through their browser settings at any time.

5. Data Protection
EMS Egypt takes reasonable technical and organizational measures to protect submitted information from unauthorized access, misuse, disclosure, or alteration.
While we strive to protect all submitted information, no online transmission or storage system can be guaranteed to be completely secure.

6. Sharing of Information
EMS Egypt does not sell, rent, or trade personal information to third parties.
Information submitted through our website is used strictly for business communication and service-related purposes.
Information may only be shared when required for operational support, technical services, legal obligations, or project execution purposes.

7. Third-Party Services
Our website may contain links to third-party websites or services. EMS Egypt is not responsible for the privacy practices or content of external websites.

8. Your Rights
Users may request to:

• Access their submitted information

• Correct inaccurate information

• Request deletion of their information

• Withdraw consent to communications or data processing requests where applicable under Egyptian data protection regulations

Requests can be made through our official contact channels.

9. Changes to This Policy
EMS Egypt reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page.

10. Governing Law
This Privacy Policy is governed by the applicable laws and regulations of the Arab Republic of Egypt.

11. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
EMS Egypt
Integrated Power & Electrical Solutions
Email: info@egyptems.com